Terms and Conditions — PK97 Game Platform Rules

By accessing, registering on, or using any part of the pk97 game platform — including the website at pk97game.org, the mobile application, any games, the sportsbook, or the payment features — you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions in their entirety.

These terms apply to all users of the platform regardless of registration status. If you do not agree with any part of these terms, you must not use the platform. Continued use of pk97 game after any update to these terms constitutes your acceptance of the revised version.

These Terms and Conditions form a legally binding agreement between you (the player) and pk97 game. They should be read alongside our Privacy Policy and Responsible Gaming policy, both of which are incorporated by reference.

To register and use pk97 game you must meet all of the following requirements at the time of registration and on a continuing basis throughout your use of the platform:

• You must be at least 18 years of age.
• You must be the individual registering — proxy registrations on behalf of another person are not permitted.
• You must not be a resident of a jurisdiction where online gaming is explicitly prohibited by local law and where use of this platform would constitute a breach of those laws.
• You must not already hold an active or previously suspended pk97 game account.
• You must not be registered on any self-exclusion programme that would prohibit you from using online gaming platforms.

pk97 game reserves the right to request identity verification documents at any stage. This includes but is not limited to a copy of your CNIC, proof of address, and proof of payment method ownership. Failure to provide requested documents within a reasonable timeframe may result in suspension of withdrawal access or account termination.

By registering you confirm that all information provided during signup is accurate and complete. Providing false information — including a false date of birth — is a breach of these terms and may result in immediate account closure and forfeiture of any balance.

Each player is permitted to hold one account only. Operating multiple accounts — whether under the same name, the same device, the same IP address or related payment methods — is strictly prohibited. Where multiple accounts are detected, pk97 game may close all associated accounts, confiscate any balances generated through bonus abuse, and bar the player from re-registering.

You are solely responsible for maintaining the security of your account login credentials. You must not share your password, PIN or any one-time verification codes with any other person. pk97 game will not be held liable for any losses resulting from unauthorised access to your account that occurred because of your failure to keep credentials secure.

If you suspect that your account has been accessed without your authorisation, you must notify pk97 game support immediately. We will investigate and take appropriate protective action. Timely reporting significantly improves the likelihood of a satisfactory resolution.

• Accounts are for personal use only — commercial use, bot-assisted play or automated betting tools are prohibited.
• Account balances are non-transferable between players.
• pk97 game may close dormant accounts that have recorded no login activity for a period of twelve consecutive months, after providing reasonable prior notice.

pk97 game accepts deposits in Pakistani Rupees (PKR) through the following methods: JazzCash, Easypaisa, Raast, Bank Transfer, debit cards and supported mobile wallets. You may only use a payment method that is registered in your own name. Third-party deposits — where someone other than the account holder funds an account — are not permitted.

Minimum and maximum deposit amounts vary by payment method and are displayed at the point of deposit. These limits are subject to change. All deposits are credited to your account wallet in PKR at the time of confirmation. There are no deposit fees charged by pk97 game, although your payment provider may apply their own charges for certain transaction types.

Deposits made in error — for example, amounts above your intended deposit — should be reported to support immediately. pk97 game cannot guarantee the return of funds that have already been wagered.

Withdrawals from your pk97 game account are processed to the same payment method used for your most recent deposit, unless otherwise agreed with the support team. This policy exists to prevent fraud and to ensure that funds return to their legitimate source.

Standard withdrawal processing times are as follows:

• JazzCash & Easypaisa: typically within minutes of approval during operating hours.
• Raast: typically within a few hours.
• Bank Transfer: one to two business days depending on your bank.

Withdrawal requests may be subject to identity verification before processing, particularly for first-time withdrawals or requests above standard thresholds. Providing complete KYC documentation in advance reduces delays. Minimum and maximum withdrawal amounts per transaction and per day are published on the Withdrawal page and are subject to change.

pk97 game does not charge fees on standard withdrawals. The amount you request is the amount that arrives, subject to any applicable payment network fees imposed by your provider. We will always inform you clearly if any fee applies before you confirm a withdrawal.

Bonuses and promotional offers on pk97 game are subject to their own specific terms, which are published alongside each offer. In the absence of offer-specific terms, the following general bonus rules apply:

• Bonuses are awarded to one account per person, per household, per device and per IP address unless stated otherwise.
• Bonus funds must be wagered the stated number of times (the wagering requirement) before any wins generated from them may be withdrawn.
• Not all games contribute equally to wagering requirements. Live casino and sports betting contributions may differ from slot contributions. Check individual offer terms for contribution rates.
• Bonuses have expiry periods. Unclaimed or unwagered bonuses that pass their expiry date are forfeited automatically.
• pk97 game reserves the right to amend, suspend or withdraw any promotional offer at any time without prior notice, provided that any changes do not affect bonus offers already claimed by players.
• Attempting to exploit bonus offers through collusion, hedging bets across multiple accounts, or any other form of bonus abuse will result in account suspension and forfeiture of all associated balances.

pk97 game may at its discretion offer personalised promotions to individual players based on their activity history. These offers are non-transferable and may carry different terms to publicly advertised offers. Details will be communicated directly to eligible players.

All games available on pk97 game are sourced from internationally recognised providers. Each game operates according to its own rules, which are accessible from within the game interface. Players are responsible for understanding the rules of any game before placing real-money bets.

For sports betting, including cricket, PSL, T20 internationals and football markets:

• Bets are accepted at the odds displayed at the time of placement. Odds are subject to change up to the moment a bet is confirmed.
• In-play bets are accepted subject to a brief delay to manage integrity. Bets placed during this delay may be accepted at revised odds or declined.
• Minimum and maximum bet amounts apply per market and per event. These are displayed at the point of bet placement.
• pk97 game reserves the right to void any bet placed on a market that was offered in error or where the integrity of the event is in question.
• Results are settled based on the official outcome as declared by the relevant sporting authority. In the case of PSL and international cricket, results are confirmed by the Pakistan Cricket Board or the relevant international governing body.

In the event of a technical error or system malfunction during a game session, the outcome of bets placed during the affected period may be voided and stakes returned. pk97 game will not honour outcomes generated as a result of a known system error.

pk97 game is committed to providing a safe gaming environment. Every account includes access to responsible gaming tools including deposit limits, loss limits, session time reminders and self-exclusion. We encourage all players to use these tools as part of a healthy approach to online gaming.

• Deposit Limits: Set a daily, weekly or monthly PKR deposit cap from your account settings. Limits take effect immediately when reduced and after a cooling-off period when increased.
• Session Timers: Receive an alert after a defined period of continuous play to prompt you to take a break.
• Self-Exclusion: Request a temporary or permanent exclusion from the platform. Once activated, self-exclusion cannot be reversed during the chosen period. Permanent exclusions are irreversible.

Online gaming should be treated as entertainment with a defined budget — not as a way to generate income or recover previous losses. If you feel that your gaming behaviour is becoming difficult to control, we encourage you to use the self-exclusion tools in your account or speak to a trusted person about your situation.

pk97 game will not market to players who have set active loss limits or self-exclusion restrictions. For more detailed information, visit our Responsible Gaming page.

The following activities are strictly prohibited on pk97 game and will result in account suspension, termination and potential legal action where applicable:

• Using automated software, bots, scripts or any artificial intelligence tool to place bets or interact with games.
• Colluding with other players to gain an unfair advantage in poker, live casino or any multiplayer game format.
• Exploiting software bugs, game errors or pricing errors for financial gain without immediately reporting the issue to support.
• Using stolen, fraudulent or unauthorised payment methods to fund an account.
• Attempting to launder money or use the platform for any financially illicit purpose.
• Registering multiple accounts or assisting another person to circumvent a self-exclusion restriction.
• Reverse-engineering, copying or distributing any part of the pk97 game platform, software or game content.
• Harassing, abusing or threatening pk97 game staff or other players through any communication channel.

Where pk97 game suspects any of the above activities, we reserve the right to suspend an account and withhold balances pending investigation. If our investigation confirms a breach, the account will be terminated and any balance forfeited. Where criminal activity is suspected, relevant information may be shared with appropriate authorities.

pk97 game collects and processes personal data in order to operate your account, process transactions, comply with our know-your-customer obligations and provide customer support. Full details of what data we collect, how it is stored, how long it is retained and your rights regarding your data are set out in our Privacy Policy.

By registering on pk97 game you consent to the collection and processing of your personal data as described in the Privacy Policy. You may withdraw certain consents at any time by contacting our support team, subject to any legal or regulatory requirements that require us to retain specific data.

pk97 game does not sell your personal data to third parties. Data may be shared with payment processors, KYC verification partners and fraud prevention services strictly for the purposes of operating the platform and maintaining its security.

All content on the pk97 game platform — including but not limited to the website design, logos, graphics, text, game interfaces, software and promotional materials — is the property of pk97 game or its licensors and is protected by applicable intellectual property law.

You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal gaming purposes only. This licence does not permit you to copy, reproduce, distribute, publicly display or create derivative works from any platform content without explicit written permission from pk97 game.

pk97 game provides the platform on an "as available" basis. While we take reasonable steps to maintain uptime and service quality, we cannot guarantee that the platform will be available at all times or free from technical errors. Scheduled and emergency maintenance may result in temporary unavailability.

To the fullest extent permitted by applicable law, pk97 game's liability to you in connection with your use of the platform — whether in contract, tort or otherwise — is limited to the value of your current account balance at the time of any claim. pk97 game is not liable for indirect, consequential, special or punitive damages including loss of earnings, loss of opportunity or reputational damage.

You accept that online gaming carries an inherent financial risk and that you participate voluntarily and at your own risk. pk97 game is not responsible for the outcome of any game or bet placed on the platform, provided the game or market has operated correctly.

pk97 game reserves the right to amend these Terms and Conditions at any time. When material changes are made, we will notify registered players via email or an in-platform notification prior to the changes taking effect. The updated terms will be published on this page with a revised effective date.

If you do not agree with any changes to the terms, you should close your account before the revised terms take effect. Continued use of the platform after the effective date constitutes your acceptance of the updated terms.

Minor clarifications or corrections that do not materially affect player rights may be made without advance notice. We recommend reviewing this page periodically to stay informed of the current terms.

If you have questions about these Terms and Conditions, or if you believe your account has been affected by an error or a breach of these terms, please contact the pk97 game support team. Our team operates 24 hours a day, seven days a week and is available via live chat through the platform or the mobile app.

For account-specific issues, please have your registered account details ready when contacting support to allow us to assist you quickly. For disputes that cannot be resolved through the support team, you may escalate the matter in writing to our dedicated disputes address, details of which are available through the support channel.

pk97 game is committed to resolving all legitimate player concerns in a fair and timely manner. We aim to provide a first response to all support tickets within two hours during normal operating hours.